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Day One

I have reached status in my life. Through the blessings of my work with Leader, I have attained… Silver Medallion status (insert dramatic music here). Among the plethora of perks of a Silver Medallion member, I am afforded the opportunity to check one bag for free. This is a big one, folks. I now get to have my pocketknife with me on my trips! I’ve carried a pocketknife since my father gave me my first one, and when I don’t have one in my pocket, I feel incomplete. “How much do you use your pocketknife, Barry?” you may ask. Well, I used it the very night I got to Warner Robbins. Indeed, I did. I stopped at Publix, a favorite grocery store of mine in the southeast corner of our great country. If you’ve read my blog before (Mom, Amy, Christina, and Leslie, I’m talking about y’all) you know I really like Publix. I picked up my favorite Scottish breakfast tea and my favorite taralli (Flora is my favorite brand. There was a bakery in a grocery store in Morristown, New Jersey that made them on site, and those were my all-time favorite. I haven’t been to Morristown in years, so I couldn’t even tell you if the bakery is still making their own taralli or not. I sure hope so) and checked into the hotel. When I was ready for my evening tea, I used the pocketknife to open the box without tearing it. You weren’t sure I was gonna get back to the pocketknife, did ya? Boom.

Another perk of standing in line to check your bag is that you meet people you wouldn’t normally meet. So there I was, standing in line, very close to questioning my actual need for a pocketknife because the line isn’t moving when someone taps me on the shoulder and asks “What do you do for Leader Dog?” I came out of my daze and met Alyssa Otis’ Aunt Marsha. Alyssa is an Outreach Specialist at Leader, and was/is a GDMI (Guide Dog Mobility Instructor) for quite some time before that. Aunt Marsha told me all about Alyssa and how she’s destined to run the company some day soon. If you know Alyssa, you’ll agree that Aunt Marsha is on to something. We’ve got a lot of movers and shakers at Leader and Alyssa is at the head of the pack. (See what I did there? Head of the pack? It’s a play on words, you know. Because she was a GDMI, and dogs are pack animals? This writing stuff just gets easier and easier. This must be what Hemmingway felt like when he was on a roll).

Day Two

Christina Hepner, our Digital Marketing Manager, says that my blog is “great”. I remain a little dubious of the fact that anyone would think this is great. Forget the Hemmingway reference in the last paragraph. Christina and I have recently entered the friend circle, so I feel comfortable questioning her motives. But, she is the Digital Marketing Manager, and probably doesn’t want mindless tripe displayed on the website, so maybe she’s telling me the truth. Leslie Hoskins, our Outreach Services and Community Engagement Manager, shares an office with Christina and honestly believes that Christina is being very truthful. Officemates would know that. They also are two of the three hosts of our fantastic podcast “Taking the Lead” (available where every you access podcasts, and on our website) and podcast co-hosts know each other pretty well, right? By the way, if you’re not listening to the podcast, you’re really missing out. They interview clients, staff, volunteers, family, professionals in the vision field, etc. I rank it right up there with Joe Rogan and Mike Rowe. Good stuff. Join them next week as they “dive into the world of blindness.”

I’m here in Warner Robbins, Georgia to work with Fred, a two-time Leader Dog graduate who I had the fortune to meet while I was on campus back in October. Fred is an Air Force veteran and ended up in Warner Robbins because of the base here, Robbins Air Force Base. My uncle Terry was stationed here back here in the 80’s and my family drove to Georgia for a vacation one summer to visit. When we pulled up in their driveway, my father, also an Air Force veteran, said “We just drove 800 miles, and half of them were backing up.” We stopped at every Civil War battlefield and Stuckey’s on the way there. Dad always got one of those peanut logs. You remember them? They were an unnatural color. I wouldn’t touch them. As a father, I understand his strategy now. If you eat stuff of unnatural colors, no one asks for a bite more than once. He also ate pickle loaf and drank vinegar straight from the jug. Uncle Terry was an air traffic controller, Kentucky Wildcat fan, and otherwise renaissance man who married my Aunt Shirley, Mom’s youngest sister. Everybody got that straight? OK, then, back to Fred. Fred has a “new” Leader Dog and wanted to make sure his cane skills were still up to par on the occasions when he goes out without his dog. We spent the day in his neighborhood and in and around his church and he and I both feel pretty good about his ability to travel safely with his cane. I may even cut our visit short and move on to my next client, who might benefit from another day or two of instruction.

Day Three

Moving day. Fred and I discussed it and mutually agreed that he didn’t need any more of me. I will miss discussing sports and books with him. He’s an avid reader and sports fan, as am I, and I left Warner Robbins with several new book suggestions. I’m headed to Valdosta, GA, right about 2 hours south of where I stayed last night. It was a fairly uneventful trip except as I rounded a long curve, rising like a phoenix, up from the dust of the desert, I saw a Buc-ee’s! I’ve written about Buc-ee’s before: the sea of gas pumps, their immaculate and cavernous bathrooms, the Wall of Jerky. I needed nothing there, but left with a poke full of snacks for the road. Fully stocked, I finished up my drive to Valdosta and checked into the hotel. I did a little route scouting, but it was overcast and rainy, so the light left me earlier than normally at this time of year. I scouted one more route to a local hamburger and called it a night.

Day Four

I’m here in Valdosta to work with Noretta, a young lady who has had vision trouble for over 20 years and has had even worse trouble getting consistent Orientation and Mobility (O&M) services. One of the great benefits of the O&M program at Leader is the opportunity to practice your O&M skills on a daily basis, 3-5 days in a row. I was a high school football player. A pretty good one. In fact, the older I get, the better I was. By the time I’m finished talking about it, I’ll probably make the Hall of Fame. Anyway, the thing that has always worked best for me in football and any learning activity is repetition. And since Leader works with older teens and adults, I get to work with people who understand the concept of repetition and practice. Repetition and practice. Repetition and practice. (See what I did there)? If I can get you to practice say, ascending and descending stair technique 5, 10, 15 times in a row, I would bet I could get you to do it pretty consistently and with quite a bit of confidence. If I tried that same technique with a Jr. High student, they’d find me duct taped to the sink in the janitor’s closet at the end of the school day. But adults understand the need and benefit of practice. Noretta and I met at her apartment and went to her church where she attends on a regular basis. She wanted to feel more comfortable traveling there. She’s pretty comfortable inside the church, but where she needs more work is in trusting that the cane is going to give her the information that she needs to travel independently and confidently. Her vision fluctuates depending on the lighting source and it can take sometimes up to a minute for her eyes to adjust to different lighting sources. Because she doesn’t fully trust the information that the cane will provide her, she slows down and/or stops until her eyes adjust. This is not only inconvenient, but it’s also a very inefficient way to travel. Developing trust in the cane will allow her, eventually, to continue her pace regardless of the lighting conditions. But the only way to gain that trust is to practice. So tomorrow, that’s exactly what we’re going to do. I might need to check and see if Noretta has any duct tape before we do.

I ate at a place called Big Nick’s Soul Food. Nick has a contract with Valdosta State University, the Blazers, to provide food at all the sporting events here. I’m not sure how successful Blazer athletics is lately, but if the food at the concession stand is even close to the food at the restaurant, I’m really sure that the fans are happy.

Day Five

Because Noretta works, I have the luxury of not starting at the crack of dawn on this trip. Have you ever wondered where that phrase came from? “The crack of dawn” People don’t ever say “the crack of dusk”, do they? Why does dawn get the crack, but not dusk? These are the kinds of things that I ponder while not getting up at the crack of dawn, which is a great reinforcer to actually getting up anyway. The hotel has a nice fitness area, so I went downstairs to attempt to work off at least some of Big Nick’s fried pork chops, cheesy grits, and collard greens. I’m sure I wasn’t completely successful, but I didn’t do any harm, either.

I met Noretta after work and we found a straight, long sidewalk with very few street crossings on which we could get all the practice we needed to begin building trust. I had given Noretta a new cane tip, a jumbo roller tip, that may help with the cane tip not stick in too many of the sidewalk deviations and keep her moving more consistently.

I use the term “sidewalk deviations”, not “crack”, for multiple reasons, but the main one is one of my all-time favorite O&M stories. A student at Stephen F. Austin’s O&M program years ago was running a route on campus in which she was supposed to follow a seam between two sections of sidewalk with her cane in order to get across and open space using a technique called touch and drag. It it performed exactly how it sounds: touching the cane on one side of the arc and dragging to the other side, looking to find a seam to follow. Ella, my student at the time, was having a really hard time locating the seam, which is not uncommon. So it’s class change time on campus, and really close to noon, so lots of pedestrian traffic around us, and Ella is getting more and more frustrated by not being able to get the technique right. Eventually the frustration boiled over and Ella told everyone within earshot that she wanted to know what it felt like to put her cane in her crack just one time. She repeated this wish in every form possible, with minor variations, multiple times. Loudly. Her student teacher and I knew what she was talking about and understood her frustrations, having experienced the same route in our time under blindfold. However, the sea of unwashed masses surrounding us did not. Very funny. Now, to be fair to Ella, she was pledging a sorority during the same semester and very seldom came to class with even close to enough sleep to handle anything out of the ordinary. Still one of my favorites, Ella is now working for the VA in Alabama and probably getting ready to run the whole thing. She’s a good one.

So, back to Noretta, who enjoyed the larger circumference ball tip, but found it heavy compared to her old one. This is typical, but something she’ll get used to over time. She did really well, kept her head up and her cane swinging for a long time without me having to remind her to do it. I use three basic rules in teaching cane techniques:

1. If you’re moving, the cane should be moving as wide as your body, every step you take.

2. Hold your head up.

3. Don’t get in a hurry.

You may wonder why holding your head up is important if you don’t have any vision or even limited vision. Simply put, your ability to keep your balance and walk a straight line is tied to your vestibular system. It’s hard to walk a straight line or keep your balance with your head down. Try it some time, it’s not easy.

After dropping Noretta off, I went to eat at a place next door to Big Nick’s called Relish. Its’ a build-your-own burger type of place, and it was good, but they tasted just like Saturday night at the Bill Stafford house, which makes it my favorite burger place ever. Almost every Saturday night at my mom and dad’s place growing up, Dad would cook hamburgers on the grill on the back porch and Mom would make french fries and we’d eat in the living room with TV trays and watch Mutual of Omaha’s Wild Kingdom and Mod Squad. It was a big deal to eat anywhere except the kitchen table, and my brother and I just loved Wild Kingdom and Mod Squad. Do y’all remember either one of those shows? Wild Kingdom was my personal favorite. Marlin Perkins would be sitting in an easy chair, dressed in safari gear, cool drink in his hand, telling us about the beautiful yet dangerous places in the world, while Jim was getting death-rolled by an alligator or stalked by a lion or trampled by a stampeding herd of wildebeests. Anyway, one night in the middle of the week, Dad decided to cook hamburgers. Woo Hoo! TV trays and Wild Kingdom. Except it wasn’t. We ate our hamburgers at the kitchen table, like every other night. I remember literally crying because I just knew that we were missing Wild Kingdom, and how could my mother and father be so cruel as to not let me watch it? I gotta tell you though, I haven’t had a Bill Stafford-cooked hamburger since October 1996, and I’d trade every episode of Wild Kingdom I ever saw to have just one more with Mom, Dad, and Roger around our little kitchen table.

Day 6

My early morning ponderances, and my double burger at Relish, drove me into the fitness room this morning, and I had it to myself, which is a first on this trip. It’s a nice fitness room for a hotel and I got through my workout without having a heart attack. I do wonder though, most fitness areas you go into have mirrors all over the place. Isn’t the main reason we work out because we don’t like the way we look in the mirror? Why do I want to watch myself do shoulder presses in the mirror? I’m not filming myself and uploading it to social media, so why all the mirrors?

I picked up Norretta and we did some store work today. I’ve blogged about doing store work before, so I won’t bore you, but I did learn something new from Noretta. We went to Publix (my favorite, if you haven’t been paying attention) and she got a Pub sub to go, after we were finished. She took a loaf of fresh French bread from the bakery and handed it to the Pub sub specialist and they made her sandwich with the bread she gave them. Did you know this was a thing? How do people find these things out? My mind is blown. And edified.

This being our last day of training, I gave Noretta homework of getting out every day and practicing her new skills in order to help increase her confidence. I also encouraged her to come to Leader for a week-long O&M course. I highly encourage anyone who needs mobility training to attend our week-long course 1. For the consistency and repetition and 2. For the community that it always built between classmates. It is so fulfilling for our clients, getting to meet other people who are not necessarily in the same boat, as the saying goes, but they’re at least in the same water. Everyone who lives life with a visual impairment has struggles, and if you get multiple people with visual impairments together, almost every time, someone in the group has been there and done that, and knows a way over, under, or through the same struggle that someone else is going through. Community is so important, and you get that at Leader.

Day 7

I’m flying out of Tallahassee this morning because it’s a whole lot closer to Valdosta than Atlanta. A lovely morning drive through the low country and I’m at my gate with plenty of time to spare. A couple of firsts today: 1. I tried to board the wrong plane. To be fair to me, I had just come out of the restroom and they were calling for my group to board and I jumped in line and scanned my boarding pass. It turned red instead of green. Scan again. Red. The gentleman helping me says to let him see my boarding pass and he tells me I’m on the wrong flight. Still going to Atlanta, but I’m early. So I retreated and got on the right flight when it was time and on to Atlanta. At my gate in Atlanta, I spied a young couple with an adorable little girl. Turns out they were sitting in my row. The flight attendant asked me if I wanted to change seats, and I said no because kids on planes honestly don’t bother me. My kids have flown when they were young and people were really nice to them. However, the seat just across the aisle was open and if I gave up my cherished window seat for the aisle seat, the young lady would get her own seat. That’s a big deal. For everyone. I gladly changed seats and suffered the cart hitting my elbow so the little doll could stretch out. She got a little rambunctious, but decided to eat first. Mom breastfed her right there on the plane. I have nothing against breastfeeding in public, nothing at all. I’ve just never seen it on a plane, and definitely not just across the aisle from me. This is the second, first of the day. The little girl slept all the way to Houston and woke up just after the plane landed. Perfect timing for everyone.

I’m headed to Michigan on my next trip for an on-campus class. I haven’t been since January and I miss my friends and colleagues there. It will be good to be back on campus. And this time, I’ll have my own pocket knife.

Yellow lab wearing blue Leader Dog Dad bandanna

Meet Hero, a 3-year-old Labrador retriever who was raised in the prison system as part of our Prison Puppies initiative. When he came back to Leader Dog to go into formal training, our breeding team determined he would become a breeding dog instead, making him Leader Dog Dad Hero.

In March of 2021, he met his breeding hosts, Carrie and Geoff. They immediately fell in love and took Hero home. He fit right in, and Carrie and Geoff were so happy to be hosting a dog that would produce Future Leader Dogs to change people’s lives.

Yellow lab lying its head on smiling man's lap
Geoff and Hero

After a few litters, Hero’s breeding career came to an end early in July of 2022. When that happens, our breeding dogs become the host family’s pet. However, after much thought, Carrie and Geoff believed Hero was destined for more. “We both have people in our lives who may be affected with vision loss down the line,” said Carrie. Knowing how exceptional Hero was, they wanted to give him a chance to change someone’s life. “We believe in him, and we believe in the program.” Hero was evaluated and it was determined that he was fit to come back to Leader Dog for formal guide dog training. A bittersweet moment for Carrie and Geoff as Hero was off to Leader Dog again.

Yellow lab sitting next to smiling woman kneeling on ground with grass behind
Hero with his instructor, Emily

For formal training, Hero was paired with Guide Dog Mobility Instructor Emily Rowland. She worked with him for four months. “I cannot express how grateful I am to Carrie and Geoff for their selfless decision to offer Hero back into the training program. I tear up every time I think of when Carrie told me that she knew someone else needed Hero.  Hero’s journey is truly unique and touching with so many people to thank for making it possible: his inmate raisers, Carrie and Geoff and all the people who cared for him along the way,” said Emily. Even though Hero was in formal training, on his off weekends, he was able to spend time with Carrie and Geoff, who were grateful to get extra time with him.

During training he was sweet, gentle and playful and effortlessly won over everyone he met. Hero’s nature to be calm, patient and eager to please were all great qualities that led him to become a Leader Dog for a client in Spain. “We look for dogs that are confident in new situations, very adaptable and able to generalize their skills quickly. We know the dogs going out of the country will be working in environments that are very different than the ones we train in the metro Detroit area,” said Emily.

Three yellow labs in harness standing next to three women in winter clothes in a lobby area
Hero and two of his offspring in training together

It was a hard day for Carrie and Geoff when they found out Hero was paired with a client from Spain. They had no doubt that he would make it through training and give someone else the independence they’d been waiting for. What made it easier was meeting the person whose life Hero was changing. “Just to hear how long [Hero’s client] has waited and what she’s been through, it kind of erased any doubts that we had,” said Carrie.

The definition of a hero is someone who is admired or idealized for courage, outstanding achievements or noble qualities. There were many acts of heroism along Leader Dog Hero’s journey. As his official Leader Dog journey is just beginning with his client, his legacy lives on as five of his offspring are in advanced training to become Leader Dogs.

Black lab in Leader Dog harness facing toward the camera on a sidewalk. A person's leg can be seen in the background next to the dog. The background is blurred and the dog in focus

Today, we’re going to talk about guide dogs—those amazing four-legged companions who help people with visual impairments get around. There are a lot of myths and misconceptions out there about these incredible dogs, so we’re going to sort through the facts and fiction.

Myth #1: All guide dogs are the same breed. Truth: There are a few breeds that are commonly used as guide dogs—like Labrador retrievers, Golden retrievers and German shepherds—but other breeds can be trained as well. In fact, some guide dogs are crosses between multiple breeds. At Leader Dog, we use the three most common guide dog breeds as well as crossbred Labrador retrievers/golden retrievers and German Shepherd/Labrador retrievers.

Black lab/golden retriever cross running on grass with its tongue flopping to one side and its ears waving in the airMyth #2: Guide dogs are always “on duty.” Truth: Guide dogs are definitely trained to work when they’re in harness with their handlers, but they also need time to relax and play. When they’re not working, Leader Dogs are just dogs—running around, playing and snuggling with their people.

Myth #3: You can pet a guide dog whenever you want. Truth: This one is definitely a myth. When a guide dog is working, they’re focused on their job and need to pay attention to their handler and their surroundings. So, it’s important to never distract a guide dog by petting them, talking to them or making eye contact with them. It’s okay to ask their handler if you can say hi to the dog, but always wait for their permission before interacting with the dog.

Myth #4: Guide dogs know where they’re going all the time. Truth: While guide dogs are trained to lead their handlers safely through different environments, they don’t always know exactly where they’re going. Instead, they’re trained to follow specific cues from their handler like “forward,” “left” and “right” and to stop at curbs or obstacles. It’s up to the handler to give the dog directions and let them know where they want to go.

Myth #5: Guide dogs can only help people who are completely blind. Truth: This one is also a myth! Guide dogs can help people with a wide range of visual impairments, from total blindness to partial vision loss. Leader Dog requires our clients to be legally blind, but many of our clients have some remaining vision.

So, there you have it: some common myths and truths about guide dogs. These amazing dogs are trained to help their handlers live more independent lives, and they do an incredible job. And remember, if you see a guide dog out in public, give them plenty of space and respect for their important work!

Mark sits on a park bench with flowers and greenery behind him. Yellow lab Leader Dog Izzy sits in front of him on the cement in her harness.

Fifteen years ago I began my journey to receive my first Leader Dog, Callie. [Guide Dog Mobility] Instructor Sue guided me through the new experience of learning the commands, what the dog is capable of in times of any difficult path that was before me. Callie was very curious and loved to smell the fresh flowers along our paths.

Ten years later, my first dog retired and I was once again on the journey for my second dog, Hanna, with instructor Kate. She helped me to understand the need to sharpen my skills working with a new leader dog. Hanna was full of energy and determination to show me what she was capable of.

Mark and yellow lab Leader Dog Izzy, in guide dog harness, walk down a sidewalk with grass on either side and trees in the far background.I just completed my journey for my third dog, Izzy, with instructor Linda. She helped me to appreciate the giftedness of Leader Dogs and the commitment of the instructors role in preparing these dogs for us, as clients. Izzy too is very energetic, curious and well disciplined in her work. She was a perfect match (nice job matching me with Izzy, Linda).

After each journey I learned a perspective that needs to be said. The first journey gave me a greater perspective of what Leader Dog is all about. The second journey gave me another perspective of the commitment the instructors, resident workers, kitchen staff and housekeeping staff has for us as clients. The third journey gave me a keen perspective of what the result of having a Leader Dog means to my life.

What I want to share with all at Leader Dog is that while the instructor’s responsibility is to help us bond with the dog, but more importantly learn of the safety these dogs provide in our everyday paths.

What goes beyond what the instructors may believe is important to us as clients is having a Leader Dog provides opportunities that impact our work, education and social environments going forward. Many clients will achieve not only independence but maybe a better job opportunity. They can also complete their desires to further skills for new job opportunities and to have the ability to be involved in the social environments that they live in.

To all at Leader Dog, your commitment to us as clients and to the dogs you work with goes far beyond any imagination that impacts one’s life.

I believe I can speak for all clients, thank you!

– Mark Harris

A book cover showing a drawing of the upper half of a young teenage boy. He has short, side-parted blond hair and is wearing round wire sunglasses, a white short-sleeve shirt and red sweater vest. His left hand is resting on the head of a German shepherd. The dog is tan and dark brown with large dark ears, its tongue is hanging out. The words “Follow My Leader” are in red across the top and “By James B. Garfield” underneath in black text.One of my favorite books as a little girl was a children’s novel called Follow My Leader. It was a story about a young boy who loses his vision when he and his friends find and set off a firecracker. Through hard work and the support of family and friends he bravely goes on with his life. He gets a guide dog named Leader who helps provide companionship as well as independence. It is a great story, and when I read it, I had no idea that I would lose much of my vision a few years later. I think reading it and loving it was providential preparation.

Two round images on a black background. Both images are of a blue ocean in the background with an area reflecting white from the sun. The sky above is light blue, and a black telephone wire runs across the top. In the foreground is a sand dune with brown spikey bushes. The image on the left completely fills the circle. The image on the right has dark, blurry edges that hide about 50% of the image including the sand in the foreground, the edges of the bushes and the wire overhead.I first started losing my vision at about age 12 or 13. After a lot of tests, the doctors determined that I had a genetic condition called fibrous dysplasia. I had an overgrowth of bone in my skull that was gradually squeezing my optic nerves and taking my vision. Over the next few years, I had three big surgeries to decompress the nerves and save as much vision as possible. When I stopped growing, the bone stopped growing, and my condition stabilized. I was left with total blindness in my left eye. But in my right eye I had tunnel vision like looking through a keyhole. I also had some peripheral/side vision scattered around that was very helpful. Although I would have qualified as legally blind by today’s guidelines, my doctor and my parents encouraged me to participate in every aspect of normal sighted life as possible. I am thankful for all the vision that was saved, and for the wisdom and support of my parents.

A woman and a golden retriever are sitting on a wooden dock with a rippling blue lake in the background. The woman is smiling and sitting cross-legged with her right arm around the dog’s shoulders, she holds the dog’s brown leather leash in her left hand. She has long, straight blond hair and round wire glasses; she is wearing denim capri’s and a white, red and light grey top. The dog’s tongue is hanging out and has a black spot in the middle. He has long light tan fur and a very black nose.

It took a couple tries, but I was able to complete college and graduate school with accommodations. I had a twenty-year career as an occupational therapist working with children. I am married and have four adult children and two grandchildren. A full life. At around age 60, I lost some additional vision from an unrelated retinal problem. I decided I could no longer adequately carry out my work duties and went on disability. I also decided to get a guide dog from Leader Dogs for the Blind. His name is Prodigy, and he helps me to be more confident and independent, like the little boy in the story.

A woman and man are standing with a golden retriever wearing a harness sitting in front of them on grass. The background is a variety of trees and a river. The woman is smiling, she has long blond hair and round, wire-rimmed glasses. She is wearing a long-sleeve black blouse with a tan floral/leaf patten and khaki pants. The man has grey hair and a full white beard and moustache. He is wearing round glasses, a tan short-sleeve t-shirt and khaki shorts. The dog has very light-yellow fur, dark eyes and a dark nose. His mouth is slightly open, and you can see a black spot on his light pink tongue.Just between you and me, it has not been easy. There are lots of things I simply cannot do, and lots of things that require inordinate effort and extra time. But I keep trying and am satisfied with less than perfect results. I no doubt would have been a better occupational therapist if I had normal vision. But my kind coworkers stood in the gap for things I couldn’t do, and I focused on getting really good at the things I could do. I have always had trouble recognizing people by sight, but I learned to cheerfully greet everyone I met just in case. I think this made me a more cheerful and outgoing person than I would otherwise have been. I cannot drive a car, but I have friends who offer to pick me up for events, online shopping, and a wonderful husband who will take me anywhere.

I have a history of bumping into people and tripping over things, but now I have my beautiful Prodigy to steer me around obstacles. I cannot read books to my grandchildren, but I have memorized a few children’s books, and I am trying to get better at making up stories. Sometimes I feel discouraged and sorry for myself, but when I call out to God, he hears me and helps me, and lets me know that he understands and loves me. I am blessed.

A woman, young girl and golden retriever are on a sandy beach with water and waves in the background. The woman is standing in the back. She has long blond hair, round, wire-rimmed glasses and a smile on her face. She is wearing a turquoise fleece jacket and is holding the dog’s brown leather leash in her left hand. The young girl in front has long blond hair partially pulled back with a ribbon. She is wearing a navy-blue skirt and jacket and is holding a pink and blue plastic bucket containing shells. The dog is wearing a leather LDB harness and calmly sits next to the girl.As I get older, I am more aware of the challenges that others face. We all have struggles and disappointment, victories and joy. Within our relationships, we can provide one another with the love, encouragement, and support that makes all the difference.

Would you like to write a future installment of Voices of the Leader Dog Community? If so, please let us know! All emails will be answered, but we can’t promise everyone will have the opportunity to participate.

Read more about our Voices of the LDB Community initiative.

When Future Leader Dogs are 12 to 15 months old, their volunteer puppy raisers return them to the Leader Dog campus to begin formal guide dog training. Puppy raisers have already worked with their Future Leader Dog on the fundamentals of good behavior and obedience. Now, it’s our guide dog mobility instructors’ turn to build on that foundation with the special skills needed for guide work.

Guide dog training has four phases, each of which introduces more challenging work and lasts about a month. Our guide dog mobility instructors work in teams. When the team begins with a new class of dogs, each instructor is assigned a “string” of about eight dogs. Each string will have a variety of sizes, breeds and temperaments. We need a variety of dogs for every class to ensure we’ll have the right match for each client.

Stages of Training

Foundations

During the foundations phase, the instructors begin to build and strengthen relationships with their dogs. The instructors work with the dogs on things that puppy raisers taught, including loose leash walking (walking in a heel position at the instructor’s side without pulling on the leash), settling calmly, and obedience (sit, down, stay, stand, etc.). This helps the dogs recognize that the skills they learned need to transfer to a new handler. It also gives the instructors a chance to evaluate the dogs’ skills and learn their personalities. Instructors use praise and treats (we like low-calorie Charlee Bear treats to help keep the dogs in good shape) to reinforce the skills they’re working on. The dogs get their first introduction to the guide harness and curb work (training them to stop at curbs before crossing a street).

The first two weeks of foundations are spent on the Leader Dog campus. The dogs then progress to working on quiet streets as they learn basic cues.

Basic

In basic training, the instructors build on guide skills like stopping at curbs, traveling in a straight line, avoiding obstacles, making turns, and stopping for traffic. They also start working on new skills, such as having the dog find an empty chair. Instructors and dogs load up in our training trucks and head to our auxiliary training building in downtown Rochester. This building serves as home base when they’re out training on local streets. Instructors take the dogs into quiet neighborhoods and the busier Main Street area.

The instructors and dogs start working in group obedience classes to make sure the dogs are responding to the instructors on an individual basis. To increase the complexity of the training, instructors add distractions to the group classes. During this phase, our veterinary team performs another health exam on the dogs. The instructors check the dogs’ training progress with a blindfold exam. For the exam, the instructor is blindfolded and the dog must take them on a route in Rochester while demonstrating the skills they’ve learned (a spotter follows each exam to make sure everyone stays safe).

Intermediate

This phase includes the addition of country travel and working in larger urban areas. The dogs have established basic skills and met standards up to this point. In country travel training, the dogs learn to walk along the left side of the road in areas where there are no sidewalks. Instructors work on complex guide skills, such as recognizing overhead obstacles, traffic responsibility, and intelligent disobedience.

Leader Dogs must recognize when they’re passing under an obstacle that their handler will run into, like a low-hanging tree branch. This way they can safely guide their handler out of the way. Traffic responsibility is teaching the dogs to slow down and stop when a vehicle pulls into their line of travel. The instructors work with the dogs to teach them intelligent disobedience: if the instructor commands the dog to move forward but there’s a hazard such as a vehicle in the way, the dog must deliberately disobey the command. Clients often talk about moments where their guide dog’s intelligent disobedience saved them from situations like stepping into a construction zone or being hit by a car.

Dogs being trained for clients in our Deaf-Blind program may learn additional skills like alerting to a sound (such as a doorbell or knock on the door).

Instructors and our client services team start “pre-matching” dogs to client applicants. Training may proceed differently for a dog that might go to a large city versus a dog that will be working in a country setting.

Advanced

This is the most difficult phase of training. The dogs must master complex situations, multiple moving cars, busy streets and difficult obstacles to be ready to be matched with a client. Instructors and dogs train in Detroit, which provides plenty of distractions, complex obstacles and unique environments.

During the last week of advanced training, things wind down for the dogs. They come back to quiet residential areas in preparation for where they will begin working with their new “forever person.” Part of the application that our clients submit includes a video of them traveling in their home environment. This helps instructors gather information like what the daily travel environment might include and the client’s walking pace. Instructors review videos of incoming clients to make the best client/dog matches possible. At this point, about 25–30 dogs are ready for clients. There are always more dogs than clients to ensure that we have options when making a match.

All the dogs receive another health exam and complete a second blindfold exam with their instructors. This exam uses a less familiar route with more complex obstacles. If the dogs score well on this assessment, they are now “class ready.”

Class

This is when the real work begins! Class begins in the Polk Residence Center on Leader Dog’s campus, where clients stay during their time here. Instructors meet their clients and spend the first two days working with them on what we call JUNO training. During JUNO training, the instructor plays the part of the “dog” by holding the harness and leading the client. This helps the client learn the commands and mechanics they’ll use with their Leader Dog. This also gives the instructors a chance to evaluate whether they’ve selected the best dog for each client.

After JUNO training is complete, the moment everyone has been waiting for arrives: dog issue day! All the dogs are groomed and ready to make a good first impression. Instructors bring the dogs in one at a time to introduce them to their new handlers. The introductions take place privately in each client’s room. Then, the clients and dogs have the rest of the morning to just meet and bond.

In the afternoon, the new handler and dog teams will take their first walk around the practice course on our campus. Instructors work closely with the teams in the beginning and slowly reduce the level of support until the handler and dog can walk comfortably without the instructor right beside them. Over the next few weeks, the instructors, clients and dogs will practice working in quiet residential areas and progress to busier, more distracting environments to solidify each team’s skills. They also work on skills like finding an object or location. Instructors talk to each client about individual goals to include during training. For example, if a client is about to go to college, the instructor and handler/dog team can head to a nearby campus to practice in that environment.

After three weeks of training together, the clients and Leader Dogs head home. Clients introduce their Leader Dogs to their new environment and begin practicing daily routines. The year and a half of growing, learning and practicing that each Leader Dog has just completed is now the foundation for a person’s independent travel.

You can be part of a dog’s journey to becoming a guide dog – become a puppy raiser today. Interested in getting a Leader Dog of your own? Explore our Guide Dog Training program.

A young woman in jeans and a hoodie kneels beside a small yellow lab puppy wearing a blue badanna. The woman is smiling and feeding the puppy a treat

Every team within Leader Dog has a specific function, and their work can get pretty specialized. Last fall, Leader Dog’s puppy development team and the training team (the instructors and supervisors who work directly with our Leader Dogs and clients) started working on ways to teach each other more about what each team does.

To start, the puppy development team followed a group of Leader Dogs in training through each stage of the guide dog training process. This experience let team members from both departments discuss how puppy raisers can build positive training skills in their puppies as it relates to the ultimate goal: guide work. The collaboration was a great success and both teams enjoyed the experience.

A group of three men and three women kneel or sit on the floor, smiling at the camera. Each instructor is holding a young puppy wearing the blue Future Leader Dog bandannaThen it was puppy development’s turn to let guide dog mobility instructors (GDMIs) experience what it’s like to train a very young puppy. During the education session, each instructor got a puppy along with tools that are given to our volunteer puppy raisers (leash, bandanna, toys, treat bag, kibble). The instructors worked on the same skills our puppy raisers start with when training their young Future Leader Dog: putting on the bandanna, settling on a mat, stepping up on a paw pad and basic exercises such as handling paws; looking at teeth, ears and eyes; brushing, and trimming nails.

The instructors also did a relaxation protocol (introducing the puppy to mat training) and played the “I Spy” body handling game, which helps the puppy get used to people touching various body parts. In that game, the lead teacher says something like, “I spy my puppy’s head.” The handler touches the puppy on the top of the head, says “yes” and then feeds the puppy a food reward. This teaches the puppy that being touched brings rewards! Throughout the session, the instructors also learned how often a young puppy needed to go out to “park” (relieve itself), and that success in that area is… inconsistent.

A young yellow lab puppy wearing a blue bandanna sleeps on a gray mat near someone's feetIn playing the part of the puppy raiser, many of the instructors gave “their” puppy a name during the session. They found out that while puppies are a lot of fun, they are also a lot of work. The plan is to allow all the instructor teams to participate in puppy training so that every member of both teams can learn what we do to nurture successful Leader Dogs from puppyhood to partnership with a client!

Image with pictures of Terra, Justin, and Jonelle with their Leader Dogs seated next to them in harness

Sadona and I are doing well. She just “celebrated” her 6th birthday. Sadona’s work is great. We enjoy walking around our neighborhood and going places like church and shopping.

My mom wanted me to thank you for matching me with Sadona. She used to worry about me crossing crazy busy streets alone. She hasn’t worried (much) since she knows Sadona is by my side and won’t let me cross if it’s not safe.

Thank you again for matching me with such a smart and assertive worker who loves her work and enjoys playtime. She has boosted my confidence so much! Her silly antics keep me laughing. She is just the dog I need! Thank you Leader Dog!

Terra Peterson

Justin and Winnie go for daily walks around the neighborhood and walk up to a nearby shopping center often. They have bonded immensely over the last year. Winnie is always at his side. She is a great dog that has added a lot of joy to our family. She and Justin are best friends! We are overjoyed with the experience that Justin had at Leader Dog. He still talks about all the people he met.

We’ve been able to keep in contact with the puppy raiser family, the Stauffers from PA, through Facebook. It’s such a cool relationship that really warms my heart. They are such a great family and I love seeing all the work they’ve done with Leader Dog.

Sincerely,

Amanda Mellis (Justin’s sister)

Hello! I just finished training at the Leader Dog campus and I am so grateful for your organization. I came to Leader Dog a broken person—I left an independent person again!

You have some of the best staff, instructors, puppy raisers and veterinarians I have ever encountered. I owe you… not just for the courage to go again without my sight, but for giving my life back to me with this beautiful dog Bailey. I will recommend you to all in need of Orientation & Mobility Training or a guide dog. I have no complaints. It was an eye-opening and beautiful experience. Who knows what me and Bailey will get into but I do know the adventures ahead will be awesome!

Thank you,

Jonelle Bray

I just returned from Leader Dog. After many years of being unable to go outside without assistance this was a life changer. I live in Las Vegas and the traffic here is really pedestrian unfriendly so I was petrified to leave [my place] alone.

I am proud to say since I have gotten home just three days ago I have been out more than the last six months. I went to the pharmacy last night in the dark alone to get my prescriptions that were ready. My fiancée was nervous but I wanted to do it alone as I have not done in at least eight years. I am 50 and my life is a LOT different than what it once was.

I plan on going back for a dog as soon as I can because every single person at Leader Dog was amazing, friendly, and totally caring of each and every client. Out of a 5-star rating in my book they get a 10. Everyone from the front desk, instructors, kitchen staff, and even the sales people in the store were totally amazing and truly care about every client that is there.

Christopher LaRue

Pictured above from L to R: Terra Peterson and Leader Dog Sadona, Justin Mellis and Leader Dog Winnie, Jonelle Bray and Leader Dog Bailey.

Amy Chevalier sits facing the camera and smiling with her left arm around yellow Labrador Leader Dog Ember, who also sits facing the camera in harness

When Amy Chevalier’s daughter, Samantha, began taking her first steps, Amy came to a realization. The diabetic retinopathy that had progressed rapidly during her pregnancy had left her legally blind, and her daughter’s exploration of the world around her could be curbed by Amy’s lack of confidence in her own mobility. “I didn’t feel safe enough to do something as simple as take her to the park,” Amy says. “I wasn’t afraid to cross streets by myself, but the thought of doing it with my baby was terrifying to me.”

That is when Amy decided to get a guide dog. “I looked at it so simply: by having a Leader Dog I would feel safe to cross the streets to take my daughter to the park. I had no idea that having a Leader Dog would allow me to do so much more.”

Amy’s first Leader Dog, Dakota, took on 18-month-old Samantha’s safety as part of her job, even though Amy knew Dakota’s only job was to safely guide Amy. “There were times when my daughter would walk beside me and when we stopped, Dakota would position herself across my body to secure Samantha between us.” With Dakota at her side, Amy took Samantha to the park, restaurants, the library, preschool, the grocery store, the pharmacy and the post office. “Having a [Leader Dog] gave me the confidence to take my daughter out alone, and being able to do these things gave me a sense of independence that I didn’t think I would have again.”


Learn more about Guide Dog Training.


When Samantha was eight, Amy got her second Leader Dog, Lucy. “Dakota got us through the toddler years, preschool and the beginning of elementary school, and Lucy got us through the end of elementary school, middle school, high school and college.” Her Leader Dogs accompanied Amy to crowded theaters for dance recitals, gymnasiums for parent-teacher conferences, school plays, awards ceremonies, cheerleading competitions and choir concerts.

When Amy decided to go back to college herself, she credits the independence and confidence she felt from working with her Leader Dogs for helping her achieve her goal. With Ember, her third Leader Dog, Amy plans to re-enter the workforce.

Amy’s advice to others who are blind and preparing for parenthood is to embrace the opportunities that having a Leader Dog can create. “Having a dog teaches children to respect and care for animals. Other than driving, there isn’t anything that I haven’t been able to do with my daughter [and that is] because I’ve had a guide dog.”

It can also be a teaching moment for other children. “Some of my best experiences have been to hear the excitement in children’s voices when they get to see a guide dog up close and learn about all the things they can do,” Amy says. Her Leader Dogs have not only helped provide independence and confidence. They also became an integral part of family life. “To say that my Leader Dog is family doesn’t do the relationship justice. There is a bond so deep and so strong that words can’t describe what each one means to me.”


Apply for a Leader Dog today.


Noella sits outdoors in athletic gear, smiling at the camera with her arms around Leader Dog Zeke, who sits in front of her

Zeke was so much more than a guide dog to me. He was my best friend. Please bear with me as I share my emotional tribute to Zeke.

Zeke shone from the inside out. He was always full of joy, happy to be a working dog and full of unconditional love. His effervescence touched the lives of everyone he met. Zeke encompassed lightheartedness and patience, always presenting in a calm, cool, and collective manner. His eyes penetrated positivity, affection with no limitations, and acceptance deep into the souls of those who met him. My genuine sadness perforates all aspects of my being.

After I received Zeke, my confidence grew in leaps and bounds. Prior to teaming up with Zeke I hadn’t recognized the extent of my anxiety maneuvering around with a cane. I had felt vulnerable. With Zeke, I soon actualized that I wasn’t going to fall down a hole, off a curb, or get hit by a car; in fact together, we could achieve the extraordinary. I hadn’t enjoyed venturing into the unknown previous to Zeke, but with him I was empowered, and therefore started actively seeking out opportunities. We must have ridden on thousands of buses, trains, and planes together and we travelled around the world. Zeke logged more airplane miles than the average human. We were a team, a partnership, an undeniable force.

Zeke lead me through many milestones. He accompanied me from beginning to end of my Master’s degree and never missed a class, providing support not only for me, but also my classmates. It was so liberating that I didn’t need anyone’s help at graduation to walk the stage bearing a smile of accomplishment, because I had Zeke guiding me. Zeke joined me on almost every component of my Paralympic journey; spending countless hours sitting at the side of a track watching me run in circles. Zeke accompanied me to many training camps and competitions. Zeke was there to happily greet me, without judgement, after every race; success or failure.

Zeke stood by side during my mother’s death. I cried for hours into his soft shoulder as he nuzzled and comforted. He cuddled with me when I was consumed with grief, and endlessly nagged if I didn’t get him out for his walk. Zeke got me out even when I felt like crawling up into a ball. Zeke helped me overcome fearful events, grieved with me, and offered consolation through all my lows; once again, without judgement. Zeke was central to all the impactful moments of my life.

When Zeke embarked into retirement he took on the job of mentoring our little bundle of joy, Scooter. He taught Scooter habits – bad and good, and nurtured him into a fine young pup. The two of them become the best of friends. Zeke embraced retirement, finding bliss in substantially more treats, access to the bed and couch, and just being a goofy playful dog. Although, not formally working Zeke remained protective of me and was still avidly cautious when we were out on walks together. Zeke was inevitably a part of me, and my heart has a huge void.

Zeke, your memory will always be with us and I know your spirit will continue to touch us all. You have left paw prints on my soul. I love you forever unconditionally. I miss you. Please be at peace and know you set an example for us on earth to love non-judgmentally, embrace fear and opportunity, and be present for one another.

Zeke (April 28, 2005 – April 12, 2018)

A yellow lab wearing Leader Dog harness sits on a sidewalk looking at the camera. A person whose legs and feet are visible stands behind the dog holding the leash

Leader Dogs provide independent travel for thousands of people around the world. Whether you know someone who works with a Leader Dog or just want to know how to react when you encounter one, you can help Leader Dogs and their handlers travel safely by following some simple suggestions.

When you meet a Leader Dog, remember:

  • A Leader Dog is a working dog and should not be petted or called without its handler’s permission. A Leader Dog is on duty when in harness, even when sitting or lying down.
  • Avoid making eye contact with a working dog. Eye contact is still a form of attention and may distract the dog from it work.
  • Do not take hold of the Leader Dog or its harness without permission. If it looks like the guide dog handler needs assistance, ask the handler before taking any action.
  • When providing directions to a guide dog handler, speak to the person, not the dog. Be sure to use specific, easy-to-follow indicators like, “Go north two blocks, then east,” or “Turn left at the next curb and go two blocks.”
  • Please do not feed a Leader Dog, whether it is on or off duty. Leader Dogs follow a veterinarian-prescribed diet.
  • A Leader Dog team has the right of way and, under the Americans with Disabilities Act, is required to be allowed access everywhere the public is allowed. You can learn more about service dog rights under the ADA from the frequently asked questions answered by the U.S. Department of Justice.

By Leader Dog Client Jackie Panos

Perception. It’s all a matter of perception.

When you see a person in a wheelchair in a handicapped parking space you think nothing of it. That’s what the space is for, right? Well, what if you see a person like me, a person with a hidden disability?

I have had people yell at me that I don’t look handicapped. I have had them leave notes on the car complaining that we are taking up a space for a “legitimately” handicapped person. I have been scolded for using a handicapped restroom. These are just some examples of what happens when you live with a hidden disability.

I have people ask me if I am training my Leader Dog, Tulip. When I explain that she is my guide and we are a team, I am usually told that I don’t look blind. Really, what does blind look like?

Just for fun, I made myself a tee shirt that says “Wanna see how blind I am, Hand me your car keys.”

I have retinitis pigmentosa (RP) and glaucoma. I have approximately 8 degrees of perception. That’s about the equivalent of looking through two toilet paper holders. Try it for a minute or two and see if you can maneuver a parking lot. It isn’t easy.

I was diagnosed with RP about 28 years ago, so I have had a lot of practice using tricks that I have learned to get around.

When I am in a room, I touch a lot of things. I touch chairs, I touch people, I run into doorknobs and I shuffle my feet. I do anything that makes it easier for me to get through the room.

Before I got [Leader Dog] Tulip, when I walked in my neighborhood, I walked the same path. I could tell you where the manhole covers were, where the dips were in the pavement, where the drains were and if there were potholes. These are things that a sighted person never thinks twice about.

When you have something like RP, you do a lot of scanning. My eyes go back and forth and back and forth getting the largest picture of my surroundings as fast as possible. That works just fine if you are in an open area when your surroundings don’t change rapidly. It doesn’t work as well in a grocery store, an airport or a football game.

I bowl regularly in leagues. A bowling center is a very dangerous place for a visually impaired person. People don’t think twice about leaving their bowling equipment in the middle of the open area. I can scan an area one minute and the next minute fall over equipment that was left in the way. Other bowlers ask me, “How do you bowl if you can’t see?” I explain, “Watch the tricks that I use.” I put my hand on the chair in front of the scoring console. Then I put my hand on the console itself. Then I shuffle up to the lane until my foot hits the approach. I can see well enough to find my ball, so that’s easy. Then I look at the pins. I cannot see the mark on the lane and the pins at the same time, so my next step is to find my mark. You know the saying, Keep your eye on the prize? Well, that’s what I do. I concentrate on one mark on the lane and throw the ball. While I am doing this, my beautiful Leader Dog Tulip is lying under the chairs watching me.

Having RP is difficult at best. In October 2015, I went to Leader Dogs for the Blind and met my partner, Tulip. What a tremendous gift! She goes almost everywhere with me. I still use my tricks to get around when she is not at my side. I trust her to get me through when we are together. She finds the curb, our car, the restroom, my grandkids, the door and so much more. She walks me around puddles and obstructions. She has even stopped me from walking in front of a moving car! She knows that I have a hidden disability even if others can’t tell.


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About the author

Jackie Panos is married and has two sons and four grandchildren. She and her husband, Brian, have a sewing and embroidery business and live in Antioch, California. Jackie and Leader Dog Tulip have been a team since October 2015. Jackie’s motto is “For we walk by faith, not by sight.” 2 Corinthians 5:7.