Tours

The tour includes the area where our dogs in training are housed, and the group needs to be calm and relatively quiet. Also, the tour is more informational than interactive or physical, and the windows into our canine villages are several feet off the ground making it hard for younger children to see inside. 

No. Guests are not allowed to roam our campus or go into the residence facility so we can maintain privacy for our clients.

No. The dogs you will see are in training and handled with specific rules that will enhance their ability to become a successful working dog. Puppies on our campus are not fully immunized and cannot be held for health reasons.

No, unless you have a very large family! Groups of 30 are divided into two groups, so your family will be able to stay together for your tour.

No. All payment must be made online when booking your tour. 

To maintain the health of our dogs, we do not allow unauthorized dogs onto our campus. Service dogs are covered by the Americans with Disabilities Act (ADA), which we strongly support. Therapy animals and emotional support animals are not covered under the ADA.

For more information on service animals, go to ada.gov/topics/service-animals.

You'll need to fill out a Proof of Vaccination form on our website. This includes uploading a proof of vaccination and negative fecal test from your veterinarian.

Yes. Contact us at 248-651-9011, then 0 to discuss your situation with our marketing administrator, who can make an exception under certain conditions.

You will not walk far on the tour; however, you will walk and stand intermittently for up to one hour. We have one wheelchair available for guests. If you require one, please check the appropriate box when booking your tour.

We are not always able to schedule a volunteer to open our gift shop on weekends. All merchandise sold in our gift shop is available through our online gift store.